How does our ERROR work?

Exchange Terms:

• Exchange option not available outside the contiguous US.
• A core charge of $1,000.00 will be charged if a serviceable core is not returned 35 days after invoice date.

Limited Warranty (one year):

• Failure within 30 Days of Invoice date. Replacement will be shipped out.
• Failure after 30 Days of Invoice date. Repair Authorization (RA) with Call Tag will be issued.
• If the failure is a result of excessive amp draw caused by, either belt/deck friction or motor armature problem, the warranty is void.
• Warranty is limited to either one exchange or one repair attempt. If the problem persists, the original cost of the will be refunded with no further action required by NGS.